Delete Account & Data

CheckToSign lets you delete individual saved analyses and request deletion of your account and associated personal data.

Delete a saved analysis

If you are signed in, open My Analyses and use Delete next to an analysis you no longer want saved. Deleting a saved analysis removes that saved analysis from your CheckToSign account. The original uploaded contract is not stored in My Analyses.

Delete an active AI document session

After a web analysis, you can use Delete document from AI session while the active session is available. The web analyzer also configures the uploaded AI file to expire after approximately 24 hours.

Request account deletion

Send an account-deletion request to support@checktosign.com from the email address associated with your CheckToSign account. Use the subject line CheckToSign Account Deletion Request.

When the mobile app includes an in-app account-deletion control, you will also be able to start the request from the app’s account or privacy settings.

What will be deleted

After we verify the request, we will delete or de-identify the account and personal data associated with it, including saved analyses and account-linked data, except for limited records we are required or permitted to retain for legitimate purposes such as payment reconciliation, security, fraud prevention, tax, accounting, legal compliance, or dispute resolution.

Subscriptions

Deleting your CheckToSign account or saved analyses does not automatically cancel an active subscription. To stop future website subscription renewals, contact support@checktosign.com until self-service subscription management is available. App-store subscriptions, when offered, must be canceled through the applicable app-store account.

Need help?

Email support@checktosign.com.